业务调整通知

感谢您一直以来对霁达康复的信任。因公司战略布局调整,我们现遗憾地决定退出在中国的卒中康复业务。
Thank you for your trust in Consanas. As part of the company's strategy change, Boehringer Ingelheim has made the difficult decision to exit the rehabilitation business in China.

自2024年4月1日起,霁达云康将停止接收新患者,并会以一支精简团队为现有患者继续提供服务。
Starting from this April 1st, no new patients will be accepted in Consanas Cloud. The continuous services for existing patients will be supported by a streamlined team.

如您已经激活服务且希望继续使用,我们将在您现有服务期截止前持续提供线上康复服务。
If you have already activated the service and wish to continue using it, we will continue to provide online rehabilitation service until the end of your current package.

如您尚未激活购买服务,我们将提供全额退款服务。
If you have not yet activated the purchased service, we will refund the paid package price.

此外,自2024年4月1日起,霁达康复官方网站、“勃林格殷格翰霁达”官方微信、“成都霁达康复”官方微信、 “霁达云康服务”微信小程序、“云小康”官方小红书以及其他霁达康复相关账号也将停止服务与运营。霁达云康医生端/患者端App将持续运营至2024年6月30日最后一位患者完成服务。
Furthermore, starting from 1st Apr, the operations and services of all Consanas rehabilitation related accounts will be ceased, including Consanas Rehabilitation official website, "Boehringer Ingelheim Consanas" official wechat, "Consanas (Chengdu) Rehabilitation" official wechat, "Consanas Cloud Service" WeChat mini program, and "Yun Xiaokang" official Red account.  Consanas Cloud doctor side/patient side App will remain available only for existing patients until 30-June-2024.

对于业务调整给您和家人带来的困扰和不便我们深感抱歉。我们高度重视患者的安全和护理要求,将竭尽全力确保所有患者需求的妥善安置及顺利过渡。
We apologize for any inconvenience and trouble that this adjustment may cause. We highly value the safety and care of our patients, will make every effort to ensure a smooth and safe transition of all patients.

如果您有任何疑问或需要进一步的帮助,请通过客服电话400-809-2666联系我们的工作人员。
If you have any concerns or require further assistance, feel free to contact our staff by calling our customer service hotline at 400-809-2666.

再次感谢您对平台的信任。希望您能理解并支持我们的决定,也祝您和家人身体健康、生活顺遂!
Thank you again for your trust in Consanas Cloud. We hope you can understand and support our decision and wish you and your family good health and happy life!